Aegio Help Help

Adding / Managing Devices

Add devices to start collecting data and managing settings. This topic explains how to enroll a device, rename it, and remove it when you’re done.

What you can do

  • Enroll a new device with your Aegio account

  • Rename a device to make it easier to find

  • Remove a device to stop further data collection

Requirements

  • A valid Aegio account

  • Access to the device you want to enroll

Enroll a device

Add a new device

  1. On the device, install and open the Aegio app. Sign in with your account.

  2. Grant the requested permissions so the app can collect the features you plan to use (for example, Location or Images).

  3. In the web app, open Account → Devices to confirm the device appears.

  4. Optionally, rename the device to something recognizable.

Tip: Some features require OS-level permissions that you can enable later in device Settings.

Rename a device

Rename a device

  1. Open Account → Devices.

  2. Select the device and edit its name. Save your changes.

Remove a device

Remove a device

  1. Open Account → Devices.

  2. Select the device and choose Remove. Confirm when prompted.

Troubleshooting

  • Device doesn’t show up

    • Make sure the device is connected to the internet and signed in to Aegio.

    • Refresh the web app after a few minutes.

  • Missing data

    • Check permissions on the device and that the feature is supported.

See also: Device Management and Contact Support.

02 December 2025